Our Promise: Returns & Exchanges
Your satisfaction is our top priority at Aqua Rockx Jewelry, located in Katy, Texas. We gladly accept returns or exchanges under the following conditions:
Items must be returned within 30 days of receiving your order. Kindly note that return shipping expenses are the responsibility of the buyer. To ensure a full refund or exchange, please return items in their original condition. The buyer will be responsible for any diminished value due to damage or wear.Important: Due to their personalized nature, custom designed pieces are not eligible for return.
If you need to initiate a return or exchange, please reach out to our friendly team.